Learn how to convert a runsheet event to a site task using TrackTik Guard Tour.
Adjust to the unexpected during your mobile patrol by converting runsheet events to site tasks that your on-site team can perform.
Convert a runsheet event while on mobile patrol
On mobile patrol, if you cannot complete a job on your runsheet you can convert it to a site task.
From your active runsheet:
- Choose the job.
- Choose Convert to Site Task.
- Choose an available employee from the Available Site Guards drop-down menu.
- Fill in a Description and a Reason in the boxes.
- Select Convert.
Once you have sent the request, it stays on your list as Pending Conversion until the Site Guard accepts it.
The request remains pending for 2 minutes. If you need to cancel the request before then, you can Cancel Conversion by selecting the job details.
Accept or decline runsheet event conversion
If you are working on-site, you can assist your colleagues by accepting new site tasks as they are offered. When a new task is offered, it shows as a notification.
Once you accept it, TrackTik adds it to your list of Site Tasks, and you can complete it with your other tasks.