Configuring the geofence triggers makes it possible to customize how the system will handle the geofence notifications. Since you can configure these notifications by site, each site can use triggers differently. For example, notifications may only be required at specific sites when an officer enters a Restricted zone. In contrast, ensuring that the officer remains in an Allowed area on other sites may be more critical.
Min. GPS Accuracy: Set the minimum accuracy for a GPS signal. TrackTik will only trigger the notifications if the accuracy of the GPS signal is within the accuracy parameter set here. You can use this to minimize the number of false notifications due to fluctuating accuracy of recalibrating GPS signals.
Outside of Zone Detection: This trigger will sense when the officer's current location is not in one of the defined geofence zones.
Create System Exception: Upon triggering a notification, the system can log an exception ticket. The Live Dashboard will display tickets in the "System Exceptions" tab. A "Disabled GPS" exception, for example.
Entering a Zone (Restricted or Allowed): Use the drop-down menu to select either "Send Notification" or "Do Not Alert." If "Send Notification" is set, TrackTik will trigger a notification every time an officer enters a zone. Note that this option is listed in the Restricted and Allowed zones section.
Exiting a Zone (Restricted or Allowed): This works the same as the "Entering a Zone" option explained above. The difference is that this option will trigger a notification when the officer exits a zone.
Reminder Frequency (in minutes): The Reminder Frequency will trigger notifications based on the frequency set here. While the two options above trigger when an officer enters/exits a zone, this option will continue to send notifications based on the event options selected. For example, you can configure a notification for an officer entering a restricted zone, but the officer could remain in that zone for a period. You can configure the Reminder Frequency to send notifications every few minutes until the officer exits a restricted area.
Note: For the exit/enter pings to apply, the user needs to be signed into the site.