Schedules & Attendance: Proposal Queue

When you log a call to offer a shift to an officer, it will automatically appear in the proposal queue. The proposal queue allows you to manage all your proposals simultaneously to make sure they are handled in a timely fashion.

Access the proposal queue by following this path:

Dashboard > Schedules & Attendance > Proposal Queue

Click the View button corresponding to the right shift proposal and access all the information you need.

  1. Type: If the proposal were by SMS, a mobile device icon would show in this column. If by phone, a phone icon will appear.
  2. Proposals: The number of proposals for the shifts.
  3. Day: The day of the shift.
  4. Start Date: The start date of the shift.
  5. Time: Start time of the shift.
  6. Position: The name of the site and position.
  7. Status: The status of the shift.
    • Green: Accepted. The guard accepted the shift.
    • Yellow: Pending. The proposal is pending an answer.
    • Red: Refused. The guard refused the proposal, or
    • Failed/Expired. Time ran out to accept the proposal.
  8. View the additional shift information and the list of officers it was offered to and their response.
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