Glossary of terms for the Tracktik Guard Tour mobile application

This glossary defines many standard terms used throughout the TrackTik Help Center. Refer to it as you learn about mobile application features and best practices.

Panic Button: TrackTik's mobile application feature to use in an emergency. Tap the panic button to notify administrators of an emergency. Sound an alarm on your mobile device and call emergency services, such as 911.

Watch Mode: A mobile application feature that you can use to record video interventions.

Team Icon: An icon on the mobile application that you can use to view and contact team members working at the same site or zone.

Emergency Contacts: Emergency contacts are site contacts you can contact in the event of an emergency. You can call them directly by tapping the corresponding icon on your mobile device.

Installation Code: An alphanumeric code generated by administrators in the portal that you use to install the mobile application on a device.

NFC Tokens: Special chips embedded in plastic can be used to create checkpoints within the TrackTik system. NFC tokens are scanned by guards with their mobile devices when scanning checkpoints and performing tours.

Bar Codes: A bar code is a series of numbers and lines that organizations can use for identification purposes. You can use bar codes for checkpoints within TrackTik. They can be scanned by guards and used for tours.

GPS Checkpoint: A checkpoint that uses geo-coordinates to record a scan. The device records a scan when the guard is within the pre-defined range of the geo-coordinates. Like NFC and bar code checkpoints, GPS checkpoints can be part of a tour.

Dispatch Tasks: An icon on the mobile device used to perform managed (with a dispatch workflow) and un-managed (without a workflow) dispatch tasks.

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