Where can I find help?

When you need help on using TrackTik products, there are several options you can use for contacting TrackTik Support. This article contains the following topics:

Option 1: Contacting TrackTik Support from within your portal account
Option 2: Submitting a ticket from the Help Center
Option 3: Adding comments to articles

Option 1: Contacting TrackTik Support from within your portal account

From your portal login

1. In the upper right corner of your portal dashboard, click on the '?' icon.
2. Search the Help Center or click Submit a Request

Option 2: Submitting a ticket from the Help Center

To get help

1. From any page on the TrackTik Help Center, click the Help button in the lower right corner.
2. Interact with Help Widget for help finding an answer to your 
   
   
3. If you are signed into the TrackTik Help Center, you will see the option to Contact us after interacting with Help Widget. This will allow you to submit a ticket if you couldn't find what you were looking for via the widget and Help Center

Option 3: Adding comments to articles

If you have questions about a particular feature or Help Center article, you can add your comments or questions to the TrackTik Help Center articles.

To add a comment or question.