Mobile App: What's New November 2020

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Resume Incomplete Report

This feature is a backup feature that helps you not lose data when you are interrupted when filling out a report.

  • If you experience interruptions, such as phone calls and text messages, the current report you are working on will not be erased.
  • When dispatched task is received and the guard dismisses it, the report is still saved.
TrackTik User Guide - Feature Release November 2020 - Google Slides - Google Chrome
TrackTik User Guide - Feature Release November 2020 - Google Slides - Google Chrome

Known Differences Between Platforms

  • Applies to all licenses
  • All incomplete reports can be seen when using it on a zone license and the user signs out from the site where user started the report.
  • Resume Incomplete Report for Site specific reports can be seen at zone level
  • Applies only to Reports and Logs & Checkpoints Tours
  • Works for cross functional modules - between Reports and Checkpoint Tours
  • This feature applies to when in a runsheet, a job can be a checkpoint or requires to fill in a report.
  • Works with reports, exception question, multi questions.
  • When receiving a dispatched task, during a checkpoint or filling in a report, once the guard submits the report from the Dispatched Task,  the application and erases the previous report.

Non Geo-coded Address Improvement

This Improvement applies to the following scenario:

  • Navigating site from zone
  • Dispatched task
  • Runsheets
TrackTik User Guide - Feature Release November 2020 - Google Slides - Google Chrome

Users Cannot Post Messages On Break Or Clocked Out

Users will be prevented from posting messages when logged out or on break.

TrackTik User Guide - Feature Release November 2020 - Google Slides - Google Chrome

When No Runsheet Is Available, No Button To Start Runsheet

In the runsheet screen of the mobile app, if no runsheet is available, there will be no button to start a runsheet.

TrackTik User Guide - Feature Release November 2020 - Google Slides - Google Chrome

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