Create a Custom Greeting and Transfer Number
- Use the text box to enter a custom greeting message. This message will be read aloud to officers when they call into the employee hotline.
- Save any changes you make to the greeting.
- Add a transfer number. Employees will be able to transfer their call to this number by dialling "0."
- Save any changes to the transfer number.
Configure the Advanced Customization Options (Optional)
Type custom messages for different functions on the employee hotline. The message on the left-hand side indicates the function. In the example above, the function is the Punched In message. The text on the right-hand side shows what it will read as a message to the user. You can change the text on the right-hand side to change what the officer hears when selecting that option.
Audit / View Call Logs
Call Logs will allow you to view the complete history of calls to the employee hotline.