Declining a reassignment request

Learn how to decline a security guard's reassignment request as an admin or supervisor in Mobile Dispatch.



As an administrator or supervisor, you can decline a security guard's reassignment request. 

Operation Dashboard - Google Chrome


Declining a reassignment request

 To decline a security guard's reassignment request:

  1. From the Dashboard, select Mobile Dispatch.
  2. In the Patrol area, select Reassign Requests.
  3. Choose Decline.Operation Dashboard - Google Chrome

The guard will receive a notification that the request was rejected.

If the Decline button does not appear to the right of the request, it means the time period for the scheduled patrol has passed and the request cannot be declined.


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