Mobile Dispatch: - Introduction

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Dispatch uses different components to provide a robust system for managing, assigning, and completing dispatch jobs. 

Dispatch calls generally come from 

  • A client (via phone, email, or request for service through the TrackTik portal)
  • Security companies
  • Alarm companies (when your contract with a client specifies who will respond to an alarm, or when the alarm company specifies who will respond to a job)
  • An internal request is triggered by an employee, field supervisor, or a department assigned to the site.

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