What are the minimum requirements for the Guard Tour App?

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Device Requirements

Apple Devices

Suggested Requirements

  • iOS 14+ or later
  • Minimum devices supported by iOS14: iPhone 6s, iPhone SE, iPod touch (7th gen)
  • Internet connectivity VIA WiFi or mobile network

Minimum Requirements

  • iOS 11+ or later
  • Internet connectivity VIA WiFi or mobile network

Additional information:

  • Compatible with iPhone, iPad and iPod Touch
  • Internet connectivity VIA WiFi or mobile network
  • GPS hardware for location services and GPS checkpoint support
  • NFC reading supported only on iPhone 7 (or later) with iOS 11 (or later)
  • NFC writing is currently supported with iOS 13.x and more recent

Please visit the following Apple official publications on the details of supported Apple devices:

 

Android Devices

Suggested Requirements

  • Android 9.0 or later
  • CPU: Octa-core 1.8 GHz or higher
  • RAM: 6 GB or more
  • Storage: 64 GB or more
  • NFC hardware for NFC checkpoint support

Minimum Requirements

  • Android 5.0 or later
  • CPU: Chipset: Quad-core 1.4 GHz or higher
  • RAM: 4 GB or more
  • Storage: 32 GB or more

OS and TT version-specific known limitations

  • Android OS11 introduces breaking changes on how pictures are saved. Works on v5.8.14 or higher.
  • Android OS8 and above, new security restrictions were introduced. The TT app needs to be used for GPS coordinates to be recorded. When the app is terminated, no tracks will be sent to the portal.
  • HTTPS is enforced since Android v5.8.14.
  • HTTPS is enforced since iOS v3.8.1.
Not recommended OS: Android 8.*
Unstable background services management. The error "Tracktik app has stopped" appears more often.

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