Product Guides

Getting started

• Change the UI language of your TrackTik product

  Learn how to change your user interface (UI) to a different language.   In this article Overview Change t...

  February 28, 2022 16:12
• Understanding accepted media and file formats

  Learn which media and file formats are accepted throughout your TrackTik Portal and mobile apps.   In this...

  May 02, 2022 18:22

Guarding Suite

• Guarding Suite: Glossary

  This glossary defines many of the common terms used throughout the TrackTik User Manuals. Use it as a ref...

  March 16, 2022 19:58

Back Office Management Suite

• Bring Your Own Device

  The BYOD option allows contracted officers to use TrackTik by providing a dynamic license. Rather than as...

  June 24, 2021 02:21
• BackOffice: Glossary

  This glossary defines many of the common terms used throughout the TrackTik User Manuals. Use it as a ref...

  March 16, 2022 13:16

Mobile Suite

• Mobile Suite: Glossary

  This glossary defines many of the common terms used throughout the TrackTik User Manuals. Use it as a ref...

  October 14, 2021 16:15

Guard Tour Mobile App

• Installing the TrackTik Guard Tour Mobile App

  Installing Mobile Application: Materials Required You will need access to the Live Dashboard and the mo...

  June 23, 2021 18:13

TrackTik SHIFT App

• User Guide for SHIFT

    SHIFT v1.1.3 User Guide Contents Technical Requirements Installation Process Signing In Forgot Password...

  March 11, 2021 17:59
• Admin settings - User Guide for SHIFT

    SHIFT Admin Settings User Guide Contents Technical Requirements Installation Process Signing In Viewing...

  March 23, 2021 04:57
• Pick up Open Shifts in the TrackTik SHIFT App

  Learn how to pick up available Open Shifts in the TrackTik SHIFT App as a security officer.   In this arti...

  September 02, 2021 20:28
• Take a voluntary or involuntary break in the TrackTik SHIFT App

  Learn how to take a voluntary or involuntary break as a security officer in the TrackTik SHIFT App.   In t...

  January 31, 2022 14:29

Data Lab and TQL resources

• Using Data Lab to get visibility into Break Management

  Learn how to use Data Lab to get a more detailed look at your organization’s break rule compliance. In thi...

  May 19, 2022 17:18
• Data Lab Learning Videos

  The following videos are to help you get started with Data Lab so that shortly you can begin using DataLab ...

  June 30, 2021 14:43
• Getting Started with Data Lab

  Data Lab provides organizations with direct and flexible access to all their data.  Data Lab power users ...

  May 18, 2022 19:13
• Data Lab user guide

  Learn how to use Data Lab to give your organization direct and flexible access to all of its data, so you c...

  May 18, 2022 19:11
• Accessing and using Data Lab in your TrackTik Portal

  Learn how to access and use Data Lab dashboards in your TrackTik Portal to help you with your data sharing ...

  February 28, 2022 16:38
• Download a Data Lab dashboard as a PDF

  Learn how to download your Data Lab dashboards as PDFs, so you can share them with your stakeholders.   In...

  February 28, 2022 16:45

Additional resources