• BackOffice Defaults, Scheduling and Payrun Introduction

    Would you like to learn more about how to schedule your employees, manage their attendance or how to comp...

  • BackOffice Defaults Video

    In this video, you will learn how to set up billing, scheduling and payroll defaults to help ensure you g...

  • Holiday Groups Video

    Learn all about how to set up holiday groups so that your employees are paid the right rate every time.

  • Payroll Schedules Video

    Payroll schedules determine the frequency of pay runs, as well as various holiday and overtime strategies...

  • The Live Schedule Video

    In the Live Schedule, you can get an overview of shifts across your operation. You can also make changes ...

  • The Schedule Template Video

    The schedule template allows you to establish a pattern of shifts that extends into the future. This will...

  • Employee Availability and Time Off Video

    Stay on top of employee time off requests and always know when employees are available to work. Guards wi...

  • Schedule Preparation Video

    In this video, you will learn to how to schedule and modify individual shifts that may fall outside of a ...

  • Publishing and Distributing Schedules Video

    Now that you have created a schedule and schedule template, you can now publish the schedules to sites, z...

  • Vacant Shifts Video

    Vacant shifts are ones that have no guard assigned. Learn the best methods of offering your employees vac...

  • Unplanned Shifts Video

    Unplanned shifts are ones that guards worked, but that were not scheduled. Learn how to handle unplanned ...

  • Attendance Watch Video

    With TrackTik's Attendance Watch feature, you will view real-time information on employees who are punche...

  • Batch Time Clock Video

    Administrators can take charge of clock-ins and clock-outs with the Batch Time Clock feature. Punch emplo...

  • Time Approval Video

    Once your employees have worked their shifts, you can review their hours, make modifications and approve ...

  • System Exceptions Video

    System Exceptions are tickets that are automatically generated when unplanned events, such as uncovered s...

  • Pay Rates Video

    In this video you will learn how to configure pay rates, and about the hierarchy of pay rates, so that yo...

  • Pre-Process A Payrun Video

    With TrackTik, you can produce payroll-ready data based on the shifts worked by your employees. Learn how...

  • Prepare Payrun Video

    Once all errors have been cleared, you can process the payrun. Learn how in this video!