• Settings: Introduction

    System settings are found under the Settings tile located on the left side of the TrackTik application vi...

  • Settings: Features

    You can activate and deactivate features in the TrackTik portal and on the TrackTik mobile application. C...

  • Settings: Notifications

    Notifications are emails or text messages that you receive when certain actions occur in the system. Some...

  • Settings: Company Information

    In this section, you can manage information about your company such as the logos that appear on reports a...

  • Settings: Roles and Security

    You can configure settings such as the roles and permissions that allow employees to access TrackTik feat...

  • Settings: General Settings

    In TrackTik there are various settings that are managed from in the General settings. Includes but is no...

  • Settings: System Locale Settings

    Customize the time zone, currency, distance, date, and address format that the portal will use. The opt...

  • Settings: TrackTik Communications

    Add recipients to receive system warnings and updates as they occur. (Release notes, expected & unexpecte...

  • Settings: Privacy Settings

    Customize the privacy settings for mobile users whether they are clocked-in, on-break, or clocked-out. ...

  • Settings: Site Configuration

    Configuring these fields before creating sites is the best practice. By marking the fields as mandatory, ...

  • Settings: Report Templates

    You can set up custom templates for your guards to use while working in the field. Guards will use these ...

  • Settings: Incident Categories

    Incident categories are the drivers of meaningful Incident Analytics. It is therefore beneficial that the...

  • Settings: Devices and Licenses

    Under the "Devices and Licenses" tab, you will see a list of all the licenses you have created. You will ...

  • Settings: Dispatch Workflows

    In this section, you can create workflows that guards will follow when they respond to dispatch requests....

  • Settings: Job/Service Types

    Job/Service Types represent the services you render when you perform patrols and dispatches for your clie...

  • Settings: Creating and Managing Roles and Permissions

    Before adding employees, consider the duties of your officers and managers. TrackTik's Permissions allow ...

  • Settings: Creating a Role

    Roles correspond to the types of functions your employees perform. Within each role, you can define a set...