Mobile Suite Patrols
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Patrol: Adhoc Guide
Contents Adhoc template day Add Adhoc Patrol to Schedule Cancel Patrol from Schedule (Daily) Cancel Patrol...
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How to schedule patrols without adding them to the weekly recurring template?
Description How to schedule patrols for one or multiple weeks without adding them to the weekly recurring...
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Patrols: Optimize Patrol and Dispatch
With the Mobile + Suite you can: Improve the response and efficiency of your mobile services. Optimize ...
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Patrols: Concepts
The Job/Service Types categorize the different types of services or duties that a mobile officer may per...
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Patrols: Jobs and Service Types
Create new Jobs / Service Types To create a new Job or Service Type: Click the Settings tile. Unde...
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Patrols: Creating A Runsheet
How to create a Runsheet Select the Mobile Dispatch tab from the Live Dashboard. Under the Setting...
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Patrols: Accessing “Live” Calendar View
DescriptionCalendar View is available to view all scheduled activity from a Site view. This view will all...
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Patrols: Setting up a Price Tier (Patrol Group)
Follow the instructions to set up a patrol group or price tier. Note: Many Price Tier settings drive how ...
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Patrols: Scheduling Jobs
You can now schedule the jobs that will appear on runsheets. To schedule the site jobs, click on the Sc...
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Patrols: Assigning Patrols/Jobs to a Runsheet
Once the jobs have been created, you can assign them to a runsheet. From the Live Dashboard, select the M...
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Patrols: Creating Site Instructions
With these settings, you can enter specific instructions for each job type. Information commonly stored h...
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Patrols: Some Patrol Best Practices
The following best practices will improve the effectiveness of your patrols. Add extra site instructions...
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Patrols: Managing Patrols from The Mobile Dispatch Tab
From the main menu, click on the Mobile Dispatch tab. Review settings and manage patrols from this tab. ...
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Patrols: Reassign to another Runsheet
From the Mobile Dispatch tab, select the Reassign Requests option from the Patrol menu. Confirm the ...
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Patrols: Convert the task to Dispatch and assign to User
From the Mobile Dispatch tab, select the Reassign Requests option from the Patrol menu. Locate the j...
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Patrols: Decline a Reassignment Request
Administrators can reject a reassignment request. The guard will receive a notification that the request ...
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Patrols: Runsheets Overview
Path: Mobile Dispatch > Runsheet Overview Provides name, position, and when patrols are scheduled to be...
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Patrols: Patrols Overview
This panel lists all patrols completed for the selected date range. This includes the status of each pat...
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Patrols: Analytic Dashboard
The Analytic Dashboard shows details on the Runsheets, job types, and percentage of patrols completed. D...
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Patrols: Billing Verification
This screen is for use with the TrackTik billing module. Please see this article for additional informati...
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Patrols: Zone Settings
Use these configurations to manage zone configurations, such as runsheets, runsheet assignment and other ...
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Patrols: Patrols Settings
List all accounts and their associated Patrol Group. Also, includes overview details of the patrol group ...
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Vehicles
Please see the section on vehicle management for more information.
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Patrols: Runsheet Reports
The Runsheet report provides administrators with a simple method of reviewing completed runsheets and acc...
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Patrols: Runsheet Notifications
Runsheet notification options have been added to provide real-time updates to management. Like guard tour...
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Patrols: Runsheet Options
Once a Runsheet exists and has jobs assigned, administrators have several options to manage workload. You...
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Patrols: Runsheet Optimization
Optimization takes all the patrol jobs assigned to a specific Runsheet and calculates a recommended order...
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Patrols: Enable / Disable the Optimization feature
Optimization may be disabled so that the feature will be turned off and removed from the Runsheet options...