The Notes (/notes) endpoint has low value for the moment and can be avoided until a later date when it's more fully implemented as a valuable feature. This endpoint returns notes of three different types (without an ability to filter for each):
- account notes
- employee notes
- ticket notes
E.g.
{
"content": "Ticket was changed to pending because the shift has expired [Status changed to Pending]",
"createdOn": "2024-03-14T20:00:04+00:00",
"createdBy": 1,
"id": 15144
},
{
"content": "Ticket status was changed to pending because the employee has logged in [Status changed to Pending]",
"createdOn": "2024-03-14T15:32:08+00:00",
"createdBy": 1,
"id": 15143
},