Overview
TrackTik's checkpoints and tours offer a comprehensive solution for enhancing security operations. By utilizing various checkpoint types such as NFC, barcode, and GPS, TrackTik ensures thorough coverage of critical areas. The system allows for real-time tracking and instant notifications, enabling security managers to monitor security guard activities and respond promptly to incidents. TrackTik's checkpoints improve security personnel's efficiency and effectiveness and provide valuable data for analyzing trends and making informed decisions to enhance security measures.
You can create checkpoints at a Zone or Site level, either from the Checkpoints or Tour Routes page. If you set up checkpoints at the Site level, your users must log into the Site to scan them. Alternatively, a checkpoint set up at the Zone level requires users to be logged into the Zone to scan them.
You can learn how to set up create barcode and NFC checkpoints below.
Activate the Barcode Tour Alternative
You will need to activate the Barcode Tour Alternative at the Site level to have the flexibility of using barcodes for checkpoints.
- Click Sites (Client)
- or hover over to select Site Zones (Groups)
- Choose the Site or Zone and click View
- Select the Security & Patrol tab.
- Choose On Site Features from the left menu.
- Toggle the Barcode Tour Alternative to ON
Create Checkpoints
To create the checkpoints:
- Click Sites (Client)
- or hover over to select Site Zones (Groups)
- Choose the Site or Zone and click View
- Select the Security & Patrol tab.
- Choose Checkpoints
- Click Create Checkpoint
- Fill out the following fields:
- Checkpoint Name: Enter a name or description of the checkpoint.
- Special Instructions: Any special instructions you enter here will be visible on the mobile device.
- Can Be Scanned By: Select who can scan the checkpoint. Choosing All allows any security guard to scan the checkpoint.
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Checkpoint Monitoring Options: Choose from one of the following three options:
- Request a scan on a regular interval- You can set a time between scans.
- Checkpoint is part of tour. ( Will use the tour settings )- The checkpoint will be assigned to a checkpoint tour and will use the tour's settings.
- Do not monitor. Can be scanned randomly.
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Extra Scan Options: Choose from the options listed below:
- Log only: This creates a log entry each time a security guard scans the checkpoint.
- Display a message: Enter text instructions or a message that will display on the device after the user scans the checkpoint.
- Open a Report Form: Select from the list of report forms. TrackTik prompts the security guard to complete the form when they scan the checkpoint.
- Exception Verification - Validate Range: Request a numerical response from the user. Identify the floor and ceiling values for an acceptable answer. Any value provided outside of that range will create an exception ticket.
- Exception Verification—Yes/No Question. (No is an Exception): Ask the security guard a Yes or No question. If the security guard responds no, TrackTik will create an exception ticket.
- Exception Verification—Yes/No Question: (Yes is an Exception): Ask the security guard a Yes or No question. If the security guard responds yes, TrackTik will create an exception ticket.
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Exception Multi-Question: Similar to creating reports, you can have options for the checkpoint the security guard must complete. Check the associated box next to any field to make it Required.
- Text Field: A text box where users can input text for the checkpoint.
- Signature Field: A box where the user can input a signature.
- Picture: This will prompt the user to take a standard photo.
- High-Quality Picture: This will prompt the user to take a high-quality picture.
- Required: Check the box to make this field a requirement. The security guard cannot proceed to the next checkpoint without completing this field.
- If any answered, file under: You can link any Exception responses to a particular Incident Category
- Checkpoint Type: Choose between NFC or BARCODE.
- Checkpoint ID: Enter the barcode or NFC serial numbers in this field. If you create an NFC checkpoint with a serial number using your mobile device, the number will populate in this field after you scan the NFC.
- GPS Scan: Required Accuracy: If GPS is being utilized at the Site, you may require the guards to use a GPS location as a checkpoint. Enter the maximum distance (in feet) of accuracy for a checkpoint to trigger in this specified area.
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Allow manual scanning: This option allows guards to indicate a checkpoint hit without scanning.
- No: It does not allow the user to do a manual scan.
- Yes: it will allow the user to do a manual scan.
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Yes, with a reason: It will allow the user to perform a manual scan, and the mobile device will prompt the user to select the reason they need to do so.
- The user cannot access the checkpoint.
- Checkpoint is damaged
- Checkpoint is missing
Please see this article for information on additional options for GPS checkpoints.