Client Site Statuses

Client sites can have one of three statuses: ACTIVE, INACTIVE and CLOSED.

As of 2022-07-06, the status can be set upon new record creation, but cannot be patched afterwards. There is a functional gap in API capabilities.

ACTIVE

These are sites currently still in use, active, visible by default in the TrackTik portal

INACTIVE

Only available under the bulk edit feature of the TrackTik portal. This only HIDES sites from view, but they are active and can still generate activities. This status should be avoided in API based integrations.

CLOSED

When a client site is no longer active, and not participating in activities.

“includeInactive” : true

In general this parameter in API calls (like /clients?includeInactive=true) will include items that have a CLOSED status.

You can patch clients that are CLOSED, like their name.

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