Understanding Mobile Dispatch calls

Learn about Mobile Dispatch basics and where Mobile Dispatch calls come from.



Dispatch uses different components to provide a robust system for managing, assigning, and completing dispatch jobs. 


Understanding Mobile Dispatch calls

Dispatch calls generally come from: 

  • A client (via phone, email, or request for service through the TrackTik portal)
  • Security companies
  • Alarm companies (when your contract with a client specifies who will respond to an alarm, or when the alarm company specifies who will respond to a job)
  • An internal request is triggered by an employee, field supervisor, or a department assigned to the site.


See also

Was this article helpful?
0 out of 0 found this helpful

Articles in this section