You can manually reset the mobile application by tapping the top of the TrackTik Guard Tour application. This will allow you to reinstall the Guard Tour application and assign the device to a different zone or site.
Reset Device: Remove License
Tap the top part of the application 3 times rapidly to disassociate the license from the device.
Reset Device: Reassign the Device
- Enter your organization's URL.
- Enter the new installation code or continue to use the phone number if you transfered a device.
- Click on the [Install] button to reassign the device and complete the install.
Alternatively you can go into the device system settings under apps and reset the application data.