To ensure you have optimal usage of the GPS and checkpoint features in TrackTik and the TrackTik Guard Tour app, follow these guidelines:
- You must have Internet connectivity VIA Wi-Fi or mobile network
- You must have a camera for barcode checkpoint support and picture-capturing
- Your device must have compatible NFC technology for NFC checkpoint support
- Your device must have GPS technology for location services and GPS checkpoint support
- Note: Turn location settings and precise location off/on again if you encounter tracking issues, i.e., previously reporting tracks but no longer
- Ensure you set your device to use the network or automatic date/time (How to: Android / iOS)
- Ensure you accept all permissions when you install
- Ensure you have good network coverage if on data. See this guide
- Ensure you have good Wi-Fi coverage