Pick up Open Shifts in the TrackTik SHIFT App

Learn to pick up available Open Shifts in the TrackTik SHIFT App as an employee.

Before you start

Here are some things you must do before you start:

• If you're an admin, check out the User Guide for SHIFT to get familiar with the requirements and permissions needed for the app for the Open Shift feature to work.

Overview

As an employee, picking up Open Shifts is a great way to get extra hours. As an admin, you can fill up your schedule by offering your security guards shifts that need to be filled. Your security guards are also notified about any changes to their schedule, so they always know what's going on with their shifts.

Picking up Open Shifts in the TrackTik SHIFT App

To pick up an Open Shift in the TrackTik SHIFT App:

1. Log into the app.
2. Select OPEN SHIFTS.
   
   
3. Choose a shift from the list.
   

   Select the shift to see more details about it.

4. Depending on the permission settings, select Request Shift or Take Shift.
   

   Request Shift
   The shift is pending until an admin approves it in the Admin Portal. To learn more about approving or declining Open Shift requests, check out Approve or decline Open Shift requests in the Admin Portal.
   
   Take Shift
   The shift is automatically added to the schedule without needing admin approval.

5. Once the shift is approved or taken, you can visit MY SHIFTS to see it in your schedule.

Note: Currently, the TT shift app doesn't have the capability to show previous shifts. However, employees can access published schedules through the portal to view details.

See also

• Introduction to Open Shift