Sites: Message Board

Follow

By posting to the message board, you can communicate important information to your guards in real-time. Access the message board by clicking the Message Board tab at the site.

d8aca07e-4ad4-4781-ad64-98ce2f47d6ee.png
In this section:

Viewing and Filtering Messages

When you click the message board tab, you will be able to view existing messages. You have the option to filter messages by the following criteria:

  1. Message category
  2. Message status
  3. Current or current and future messages
  • Current messages: to display all the messages that were posted/published in the past up until today's date
  • Current + Feature messages: to display all the current messages plus the ones that have posted/published date in the future
  1. By search term
96cdb2e5-c51f-4ccf-b526-1027afe3a03f.png

Posting Messages

To post a message, click the Post Message button.

1f1f1545-e796-46ea-9a39-9bb29e373833.png

Message Category: Select the type of message. Choose from Announcement, B.O.L.O, Procedure Change Memo, Weather Alert.

Message: Type the message you would like to share with the site or zone employees.

Available To: Leave blank to make the message available to all. Or choose specific employees’ names.

Publish Date: The date on which the message will become available.

Expiry Date: The date on which the message is set to expire.

Status: Select from Actual (current), Draft, or Completed.

Picture: Attach a picture to the message. The picture will be visible on the mobile device.

Attachment: Attach a file to the message. This will also be visible on the mobile device.

Post to subsites: If checked and the site is a master site, the message will be visible at the subsites.

Points To Note About The Site Message Board

  • Messages posted at the Site will be visible for the user with access to an On-Site License, Zone License that contains that Site when signing in to that Site, and Site License.
  • Messages posted will be visible to the Client Portal that has access to that Site.
  • If the Site is a Sub-Site of a Multi-Site, the Client Portal if the Client has access to the Client Portal at the Multi-Site, will see the Site-Specific message in the Multi-Site and in the Site-Specific view.

Points To Note When Posting To A Multi-Site Message Board

  • Messages posted at the Multi-Site will be visible for the user with access to an On-Site License, Zone License that contains that Site when signing-in to that Site, and Site License of the Multi-Site.
  • Messages posted at the Multi-Site with the Post to Sub-Sites option will be visible for the user with access to an On-Site License, Zone License that contains that Site when signing-in to that Site, and Site License at the Multi-Site or the Sub-Sites.

Note: The Post To Sub-sites option is a check box that appears when posting messages at a multi-site.

3beac3d9-0979-48b7-b6cd-ccb51c899adf.png
  • Messages posted will be visible to the Client Portal for the Client if they have access to the Multi-Site. The Client Portal will show the messages from the Multi-Site and the Sub-Sites.
  • If the site is a subsite of a Multi and the customer has client portal access at the Multi, the user will see the site-specific message at the Multi and site-specific view.

 

Message Board Permission Level

Be sure to set the permission level appropriate for the access users will need.

9450ac7f-f52c-4441-aa3c-5c8c4134a1bc.png

Messages posted at the multi-site level will be visible in the following areas.

966ec0ec-7bbc-40a5-b8c4-8fd879ba964b.png

Comments

0 comments
Please sign in to leave a comment.