This section displays Shifts that happened outside of a Schedule. They were unplanned, since there was no shift scheduled for the guard who was working. By resolving unplanned shifts, you ensure that your schedules represent reality when you approve and pay shifts.
To access this section, please follow this path: Dashboard > Schedule & Attendance > Unplanned Shifts.
Create a Shift by clicking on the green button “Create Shift” for each of the items you wish to approve. Then, fill in the fields as you would for any shift.