Shift Replacement

To handle shift replacements, you can either do so under Vacant Shifts or from the shift tile.

The Shift Tile

Under the Schedules and Attendance Tab, or from within the Schedules tab at the site or the employee file, click on a Shift tile.


You will now be able to select guards who meet the criteria you select. Follow the steps under Select the Guard(s) to receive the Offer.


Vacant Shifts

Begin by locating all the current vacant shifts. Do this directly from the Schedule Dashboard or by clicking on the Vacant Shifts button to your left:

Dashboard > Schedules & Attendance > Vacant Shifts

Select the Lookup Employees button associated with the desired shift from the Vacant shifts panel.


Select the Guard(s) to Receive the Offer

Once you have selected the shift, the information for that shift appears on the assignment panel's left-hand side.


In the assignment panel, you can filter the officers based on criteria such as experience at the site, not overtime, skills requirements, hourly only, etc. The list of available officers will appear below. You can select one or several guards at a time or use the option to select all officers.

  • Filter By:
    • Experience at The Site: The guard has worked at the site before.
    • Not Overtime: Display only guards who would not incur overtime if they worked the shift.
    • Skills Requirements: Enforce skills requirements for the position/shift.
    • Hourly Only: Select only hourly employees.
    • Enforce Minimum Rest Period Between Shifts: Enforce the rest period defined in the settings.
    • Primary at Site: Select only guards for whom the site is primary.
    • Has Grievance: Select only guards who have filed grievances.
  • Other Parameters:
    • Skills: Filter the list of guards by specific skills.
    • Maximum Distance: Define the maximum distance the guard can live from the site.
    • Maximum Rate: Select only guards whose hourly wage equals or is less than the amount entered.

  • Sort By:
    • Grievance: Sort by guards who have filed grievances.
    • Primary Site: Sort by guards for whom the selected site is primary.
    • Seniority by Assigned Site: Sort guards by seniority at the site.
    • Company Seniority: Sort guards by seniority at the company and regardless of site.
    • Employee Class: Sort guards by employee class.
    • Region: Filter by Region or "View all Regions" to see vacancies across the organization.

  • To offer SMS shifts, check the box in the first column on the left.
  • Click the Offer by SMS button to offer the shifts to the selected employees. Employees can accept or reject the shift offer by responding to it with "Y" or "N."

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