Incident categories work with incident analytics. Using incident categories allows you to capture report analytics and build dynamic reports based on incident categories.
custom
//theme.zdassets.com/theme_assets/10340070/b3b108c94d938af03eb675f30d17639531949180.svg
community
/hc/en-us/community/topics
//theme.zdassets.com/theme_assets/10340070/fbdbec3fededcdfc59aeb484dfb6bb02791c260d.svg
mobile app, shift app, logging out