Creating and Editing Report Template Fields

TrackTik's report templates give your team the flexibility to document all fieldwork.

Adding Fields to a Report Template

Once you have created a report template, you can add the fields employees fill out when filing the form.

  1. Go to Settings.
  2. Click on "Report Templates."
  3. Next, click on "Custom Report Forms."
  4. Finally, click on "Field Setup."


A window will appear with a graphic image of a handheld device.

Click on the "Add a field" text to add a new field.



Select the type of field you would like to add. Please see below for a list of available field types.



Enter a label for the field. The label appears on the sample mobile device.


Proceed to select additional options.

  • Required: The guard must fill out the field to file the report.
  • Confidential Field: Guards must have sufficient permissions to set or view these fields. Please see the end of this article for more information on confidential fields.
  • (Optional) Tag: Enter tags to add additional search criteria when searching forms.


Click Save Field to save the changes after adding all desired fields.



Patrol Report Fields Types


Choose List 

(List Picker, Choose Multiple)

  • Users may choose a single item or multiple items using a drop-down menu.

System List 

(Client, Vehicle, Employee, Sites Locations, Incident/ Maintenance Types. These fields allow you to create report drop-down lists for incident categories, sites, employees, locations, and vehicles):

  • System lists are pulled from data created in the TrackTik cloud application. Site Locations and Incident/Maintenance Types allow guards to tag site locations created in the client profile with incident/maintenance issues to develop property statistics.
  • Client, Vehicle, and Employee lists allow users to store the report with a specific employee, vehicle, or client.
    Note: Devices using zone licenses must 'sign-in' to sites in order to utilize the Client List field in report templates

Draw Fields & Signature Box

(Signature, Vehicle, Body Injury, Trailer, Golf Cart, Bus, and Van)

  • The draw fields are diagrams users can mark using their fingers to draw on the touchscreen. 
  • Each type of draw field has a specific diagram for users to use. 
  • The Signature Box provides the user a line to sign their name.

Text Fields

(Text Box vs. Comment Box)

  • Both the text and comment boxes allow the users to capture notes with the keyboard on the device.
  • The Text Box is intended for short descriptions such as a name or location, whereas the Comment Box is meant to capture long narratives of detailed text. 
  • For this reason, the Comment Box also features a Talk-To-Text function that allows users to capture text notes by speaking into the phone.

Scanner Fields 

(Text Box with Barcode Scanner, ID Card Scanner (Barcode PDF417), Barcode Scanner with Counter, and Barcode Scanner with Counter (Unique-only))

  • Text Box with Barcode Scanner
    Scanner fields use the camera on the device to focus and read most types of barcodes.

  • ID Card Scanner (Barcode PDF417)
    The scanner allows employees to read the information from a barcode and type in an item. The ID Card Scanner is designed to read the barcode on most driver's licenses in North America.

  • Barcode Scanner with Counter
    The scanner counts all barcodes, even if they aren't unique. For example, you can scan the same barcode more than once, increasing the count.

    The barcode count is shown in your operation report.

    To learn more about operation reports, check out Operation Reports: Summary by Site.
  • Barcode Scanner with Counter (Unique-only)
    The barcode scanner counts unique barcodes. For example, you can scan the same barcode, but it's only counted once.

    The unique barcode count is shown in your operation report.

    To learn more about operation reports, check out Operation Reports: Summary by Site.

Time & Date Pickers

  • These fields are dials that the users can use to note a specific time and date. However, the time and date that the report is completed will be automatically stored in the report.


  • The Picture field uses the camera on the device to capture pictures of the scene. There is no limit to the number of images you can include in a report. There are three types of picture fields that you can integrate into form templates:
    • Picture: The picture field is a button you tap to snap a photo with your camera. Snap the picture, and it will automatically be integrated into the report. Image compression is used on the mobile application to save data, so the quality of the image may be degraded when resized.
    • Picture from Gallery: Select an existing image from your device's gallery to integrate into the report. This is handy in emergencies if a guard must take photographs quickly and does not have time to open a report form before snapping pictures.
    • High-Quality Picture: Users will take a higher-quality image with their camera, and the uncompressed image is sent to our servers. The image is resized and included in the body of the report and the original image is included at the end of the report as an additional page.


It is possible to check the 'required field' box for any field added to the report form. If a field is required, the guard will have to fill the field to complete the report.



Confidential Report Fields - Permissions

You can set fields in a report template to be confidential and set who can view these fields. The first step is to configure the necessary permissions.

Note:  When a report is generated containing confidential fields, those fields will also be marked as confidential.



  1. In your portal, go to Settings.
  2. Click on Roles & Security.
  3. Click Admin Portal Roles → Administrator. The list of settings is displayed.
  4. Locate the Patrol folder and click to expand it.
  5. Select from the two following permissions:
  • Set Confidential Fields
  • View Confidential Fields

Select these permissions to set up confidential fields and view them later.



Set Report Fields as Confidential

  1. In your portal, go to Settings → Report Templates. The list of report templates is displayed.
  2. From the list, locate the report you want to change, and at the right side of the row, click Field Setup. The report editing screen opens.
  3. Click Add a field.
  4. From the drop-down, choose the field type. A new check box called Confidential Field has been added for the following three field types: 
    • Text Box (Regular)
    • Comment Box
    • Number
  1. Select the check box next to Confidential Field and then click Save Field. The report template is saved. Users with the View Confidential Fields permission will be the only users who view this field.


How Confidential Fields Are Displayed

If a user has the authorization to view confidential fields, the user will see the information.


If a user is not authorized to view confidential fields, the user will see Confidential, as shown below.


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