Mobile App Restrictions allow you to block guards from accessing the site on the mobile application under certain conditions.
Follow the steps below to add mobile app restrictions.
- Select the Security and Patrol tab on the site.
- Click on Mobile App restrictions.
- Select the desired options from the drop-down lists.
Geofence Clock-in Restrictions:
No GPS Restrictions: Guards can log in from any GPS location.
Permit clock-in and open a system exception when not in range: Guards can clock in when out of range, but TrackTik will create a system exception.
Block when not in range: Guard will be unable to log in when not in range of the geo-fence.
If 'Block when not in range' has been selected and there is an officer scheduled at the site who attempts to log in outside of the geo-fence area, the guard will receive the following message:
You are scheduled to work at a different site, {Site Name}. Please sign in to this account before starting your shift.
Mobile App Login Restrictions
User Default: Settings accessible under the Settings tile>General>View All>Mobile App Login Restrictions will apply
Not Restricted by Account: Users can log into the site on the mobile app regardless of whether they are assigned to the account.
Must be assigned to account: The user must be assigned to the account in order to log in to the site on the mobile application.
