The Schedule is not visible to guards before publishing. The Scheduler should only publish once all the changes have been made. Published shifts turn from grey to a solid bright color.
Published shifts are accessible in the following places: TrackTik Mobile application, Employee portal, Distribution email sent to the employees affected, and in the IVR system by texting the word “Schedule.”
If using the Interactive Voice Response (IVR) system or Bring Your Own Device (BYOD), employees cannot clock into published shifts.
Follow the steps below when you are ready to publish.
- Confirm that the date range is correct.
Note: It will also show this information in the pop-up window. All shifts included in this date range will be published and made available.
- Click on the Publish button and complete the information in the pop-up window.
- Click on the Save button when ready.
After completing this action, the number of shifts shown in the Publish button should change to zero, indicating that all shifts shown have been published.
Note: You can edit even published shifts later. However, the changes will need to be published and redistributed.