Learn how to use Break Management in Back Office Management Suite to create voluntary or involuntary break rules.
To create better break visibility, you can use Break Management to track if a break is ended voluntarily or involuntarily and keep track of break times to the second.
Liability notice for the state of California
Since 2021, the state of California requires employers to not disturb break periods, provide uninterrupted meal breaks, and keep accurate time records without rounding. Check with your organization about your role as an employer in the state of California. This document is for guidance purposes only.
To learn more about meal break laws in California, check out California Supreme Court Issues Significant Meal Period Decision.
Before you start
Here are some things you must do before you start:
- If you’re an Admin Portal user, make sure to turn on Can create break rules for the admin that’s managing breaks. To do this:
- Go to Settings > Roles & Security.
- Select a portal role.
- Go to BreakManagement.
- Select Create break rules.
- Go to Settings > System Locale Settings > Time Format. In the Time Format dropdown menu, select either AM/PM or 24 hours; seconds tracking only works for these options.
Create a voluntary or involuntary break interruption rule
Start tracking break interruptions by creating a relevant break rule.
To do this as an Admin or Staff Portal user:
- Log into your TrackTik Portal, and select Settings.
- In Backoffice Configurations, choose Break Management.
- Select + ADD RULE.
- From the Choose Region dropdown menu, choose a region.
- In the Rule Name box, enter the rule name.
- Select + ADD BREAK CONDITION.
- Under Break interruption - require confirmation, select Yes.
A break interruption means the action of stopping or ending a break early. An interrupted break is when a break interruption happens and it’s recorded in Guarding Suite. If you select No, security officers can end breaks early without confirming this action.
- Complete the other condition types.
To learn more about condition types, check out Create a Break Rule.
- Select ADD CONDITION.
- Select CREATE RULE.
The break condition is added, and any break interruptions are now recorded in your break log exceptions and summary reports as voluntarily or involuntarily.
To learn more about Break Management log exceptions and summary reports, check out View Break Log Exceptions and Break Summary Reports.