Learn about exporting Runsheet Reports in Mobile Dispatch.
Overview
The Runsheet report provides administrators with a simple method of reviewing completed runsheets and accessing runsheet analytics. This report is split into two parts: a summary of runsheet completion and event statuses, as well as the details of the completed events.
The runsheet summary includes:
- Runsheet name
- Runsheet start and end time
- Runsheet percentage of completion
- Total run time
- Scheduled events and their status
- Name of employee that completed each event
- Timestamps for each status change, if applicable
- Runsheet incomplete reason, if applicable
- Reassignment details, if applicable
The runsheet details include:
- The duration in minutes on-site
- The name of the job type that the user performed
- The report name, ID, and details of the report completed by the employee
- The summary page is ordered by completed jobs timestamp in chronological order (first completed to last completed)
If you configured the scheduled event to prompt a guard tour, TrackTik would include the following information;
- Guard tour name
- Account name
- Guard tour completion ex. 5/7 checkpoints scanned
- Guard tour start time and duration
Exporting and customizing Runsheet Reports
To export your Runsheet Reports:
- From the dashboard, click on the Mobile Dispatch tab.
- Click on Runsheet Overview.
- Search for a Runsheet that has at least one job completed.
- Click on the PDF button.
Here is the information in the runsheet summary:
- Runsheet name
- Runsheet start and end time
- Runsheet percentage of completion
- Total run time
- Scheduled events and their status
- Name of employee that completed each event
- Timestamps for each status change, if applicable
- Runsheet incomplete reason, if applicable
- Reassignment details, if applicable
Customize Patrol Workflows In addition to a report on the entire runsheet, you can configure options to display the timestamps or create custom-colored workflow tiles for text or background. These will display in your report that a user fills out when doing individual jobs.
To configure these options, go to Settings > Patrol Workflows.
Single Patrol Counting as Multiple Scheduled Patrols
Note: This behavior is expected when the "Allow one patrol counting as more" setting (General → Mobile & Dispatch) is set to Yes.
When enabled, a single completed patrol can be applied to multiple scheduled occurrences of the same site on a runsheet. This only applies when the same site appears more than once on the runsheet (for example, when the site is scheduled for multiple time windows during the same shift).
In these cases, an additional step is displayed at the bottom of the patrol task. Completing this step allows the system to count the patrol against all scheduled occurrences of that site, resulting in multiple runsheet entries being marked as completed from a single patrol.
If a runsheet contains only unique sites (each site appearing once), the additional step does not appear and the setting has no effect.
To require every scheduled patrol occurrence to be completed independently, set "Allow one patrol counting as more" to No. When disabled, the additional step is removed and each runsheet entry must be completed separately.