The Panic Button triggers an alarm and notifies your team that you are in distress. You can trigger it in three ways.
Overview
You can shake your device to activate the Panic Button (if your admin enabled the shake function), trigger it manually from the Guard Tour home screen, or pair an external Bluetooth button (currently functions with Pryme’s BT-PTT-Z products) to trigger it without reaching for your phone.
Before you start
Here are some things you must do before you start:
- Your admin must activate the Panic Button and Panic Button Shake Detection (if needed) Features.
- Your admin will need to ensure there is an Emergency Number configured in General Settings.
Use the Panic Button in Guard Tour
To trigger the Panic Button:
- From the Guard Tour home screen, tap PANIC BUTTON.
- This triggers a five-second countdown before an alarm sounds and a notification is sent. You can cancel if it was triggered in error by tapping Click to Cancel.
- At the end of five seconds, an alarm will sound. You can deactivate it by tapping Siren.
- The Call button will quickly open your device’s dialer populated with your company’s preset Emergency Number.
- You will see a pop-up reminder to contact the authorities.
- Finally, you’ll receive confirmation that your panic notification was sent to your team.
Pair an external device to trigger the Panic Button
You can pair a dedicated Bluetooth button to your device to trigger the Panic Button. Currently, PTT-Z devices from Pryme are supported. To pair an external device:
- Ensure Bluetooth is activated on your device.
- Open the Guard Tour mobile app.
- Select Settings
- Tap Connect external panic button
- Tap Scan for button.
- Select the device you want to connect.
- You’ll receive an External button connected confirmation.
- To disconnect a device, tap Disconnect.
Use an external device to trigger the Panic Button
Once you have connected an external button, you can use it to trigger and cancel the Panic Button.
- Press the external button for longer than one second to trigger the Panic Button.
- Press the external button again for less than one second to cancel it.
- An alert must be canceled within five seconds , or your device will second a Panic notification to your team.