If you need assistance with TrackTik products, please contact TrackTik Support. Support is available to system administrators and account holders. If you are an end-user or non-administrative employee, please contact your system administrator. Please note that we can only support users with a valid, active account.
You can find our Support policy here: TrackTik.com/SLA.
Contacting Support through the TrackTik Portal
- Look for the TrackTik Answer Bot icon in the bottom left-hand corner of your TrackTik Portal.
- You can start your conversation with the TrackTik Answer Bot or select from one of the options.
Contacting Support from the Help Center
From any page on the TrackTik Help Center, click the TrackTik Answer Bot icon in the bottom left-hand corner.
Submitting a request from the Help Center
If you are signed into the TrackTik Help Center, you will see the option to Submit a request after interacting with the TrackTik Answer Bot. Please feel free to submit a support ticket if you can't find what you are looking for through the Answer Bot or Help Center.