New Dispatch

Overview

You can use the mobile dispatch screen to assign mobile users to jobs and have them respond to alarm calls. Follow the steps below to learn how to create a new dispatch.

Create a new dispatch

To create a new dispatch, go to:

  • Mobile Dispatch
  • Select NEW DISPATCH (F2)
  • Choose a Task/Job Type. You can click on the appropriate icon or use the search bar.

create a new dispatch.png

  • Pick from an:
    • EXISTING LOCATION: Choose from a location already entered in the TrackTik portal.
      • You can search for an existing location by UIDCompany Name, Address, City, or Contract. If the account is not found, you can use the [+] icon to populate the information in NEW ADDRESS.
    • NEW ADDRESS: Enter address information for a new location.
    • COORDINATES: Enter a point on the map (latitude and longitude) as the dispatch destination.

pick dispatch location.png

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