Transition Reports contain information about a guard’s movement from one dispatch node to another. You can view and edit them from Active Dispatch.
Transition reports related to dispatch tasks are available inside the dispatch ticket itself, not within the main report submitted for the job.
To view them:
1) Open the Dispatch module in the portal.
2) Find and open the specific dispatch ticket associated with the task.
3) Locate the section that logs transitions (e.g., a Transitions tab or Activity/Timeline area within the ticket).
4) Review the transition entries for status changes, assignments, and time stamps.
5) If needed, copy or export the ticket details according to your permissions and the portal’s export options.
Important notes:
• Transition reports are not linked to or displayed alongside the primary job report; they live with the dispatch ticket.
• Access may depend on your role/permissions; request access from your admin if you do not see the transition information.
• If you need stakeholders to review transitions, share the ticket link or export summary from the dispatch ticket rather than the job report.