Starting a Job
The list of jobs provides information and options for each job associated with a run sheet.
Sequence Tab: An overview of run sheet jobs in sequential order.
Grouped Tab: Jobs for the same site will appear here.
Completed Tab: A list of jobs that have already been completed.
Reload Button: Refreshes the list of jobs.
Optimize Button: Click this button to optimize the list of jobs according to your current location and the number of jobs completed.
Finish Button: Finish the runsheet. When you finish a runsheet without completing the jobs
Tap on a job to perform that job. A list of options will populate.
On Route: The security guard is on their way to the site, and no navigation assistance is needed.
On Route and Start Navigation: The security guard is on their way to the site and needs assistance navigating. A Google map will populate.
Arrived on Site: The security guard has arrived on site. This option signs the security guard into the site.
Request Reassignment: This option sends a message to the administrator to reassign the job to another security guard or runsheet.
Note: The status of the job will change depending on the option you select.
Once you are on route, you will see the following options:
Navigate to Site: Get help navigating to the site by viewing Google Maps.
Arrived on Site: Select this option once you have arrived at the site.
Postpone to Later: When you select this option, the on-route status disappears, allowing you to continue the job later.
Request Reassignment: When you select this option, the administrator will receive a request to reassign the job to another runsheet or another security guard.
Reassign A Patrol From Mobile App
Users can reassign a patrol directly from the mobile application. This saves time because no
dispatcher or call center involvement is required.
Steps to Reassign:
- From the list of patrols, select the one you would like to reassign
- Select the Reassign option
- Confirm that you would like to reassign the patrol
- Select an available runsheet and enter a reassign reason. Tap the reassign button
to complete the process.
Note: Permission 'Can reassign from mobile' must be selected
Arriving on Site
Select Arrived on Site when you have arrived. You will receive a message that you are signing into the site, and all actions taken will be associated with that site.
Once you are on the site, you have the following options:
View Site Instructions: Site instructions are actions the security guard must take when performing the job at the site.
View Site Post Orders: Select this option to view post orders at the site.
Finish Job and Complete Report: This option allows the security guard to fill out the report associated with the job and finish the job.
Postpone to Later: Clears the current job status and allows the security guard to perform the job later.
Once you have completed the job, select Finish Job and Complete Report.
Note: The job will now appear under the Completed tab.