TrackTik Guard Tour is a mobile and web-based software designed for the security industry. It is a multi-featured platform that connects field personnel to management and clients through a suite of unsurpassed employee management tools, powerful business intelligence modules, and automated financial management solutions.
- Live Dashboard and reporting
- Record and scan checkpoints using NFC or GPS
- Employee scheduling
- Live Incident reporting
- Complete and reassign Runsheets
- Instant notifications and updates
- Panic Alerts
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Download TrackTik Guard Tour
Android
iOS
Best practices when using the TrackTik mobile app:
- Ensure your device is set to use the network or automatic date/time (How to: Android / iOS)
- Ensure you accept all permissions when installing.
- Ensure you have good network coverage if on data. See this general article from a major carrier that can apply to any user regardless of network or carrier.
- Ensure you have good Wi-Fi coverage.
Troubleshooting "Check that Google Play is enabled on the device and that you’re using an up-to-date version before opening the app" issue
If you are seeing a message “Check that Google Play is enabled on the device and that you’re using an up-to-date version before opening the app”), that typically indicates an issue with Google Play Services or the app installation on the device.
Please try the following steps:
- Confirm that Google Play Services and the Google Play Store are both enabled on your device.
- Open the Google Play Store and ensure it is fully updated.
- Go to Settings > Apps > Google Play Services:
- Clear the cache
- Ensure permissions are enabled
- Fully uninstall the TrackTik app.
- Restart your device.
- Reinstall the TrackTik app from the Google Play Store and open it directly after installation.
Related article:
Device requirements for the TrackTik Guard Tour mobile application