Since January 2026, Supervisor-level Staff Role users can no longer add pay adhocs to their own shifts.
This change enhances payroll accuracy and can align better with legal standards.
What changed
Previously, supervisors could manually add pay adhocs to their own shifts.
This functionality has been removed to prevent unauthorized adjustments and ensure transparent payroll processes.
Impact
- Supervisor-level users: Cannot add pay adhocs to their own shifts.
- Administrators: Retain full control to add or approve pay adhocs.
- Staff: No change for non-supervisor roles.
Why this matters
This update:
- Reduces risk of payroll discrepancies.
- Maintains the integrity of shift-based compensation.
- Supports internal audit requirements.
What you need to do
- If additional pay is required for a supervisor shift, contact your administrator to request an adhoc adjustment.
- Review your permissions in the Payroll Settings section to confirm your role capabilities.
Troubleshooting
- Cannot add pay adhoc? This is expected for supervisor-level roles. Reach out to your admin for assistance.
- Need visibility on adhoc changes? Check the Shift History or Payroll Audit Log for details.